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Knowledgebase : Frequently Asked Questions (FAQ)
   

PAID / PREMIUM USERS Paid users / premium users may opt-out of non-critical mailings at any time. A paid user is anybody who has subscribed to any paid level of service or product available through the ZoneEdit system. To modify your preferences to ce...
NOTE: If you do not already have one, you can create a free ZoneEdit account HERE. [https://cp.zoneedit.com/signup/] To add credits to your ZoneEdit account, please do the following: 1. Log into your ZoneEdit account 2. Go to USER and then click on BU...
You can submit a support ticket here [https://support.zoneedit.com/index.php?/Tickets/Submit]. Our business hours are as follows: Monday - Friday 9am ET to 6pm ET Saturday, Sunday & Holidays Noon - 6pm ET Typically we reply to all tickets within 2...
If you've forgotten your ZoneEdit account password, you can reset the password by going HERE [https://cp.zoneedit.com/support/reset_password.php]. Please note that you will eventually be asked to enter the answers to the 3 security questions specified wit...
There are a few reasons why your domain is no longer resolving. These include: * your domain is not registered * the domain has expired at the registry which you can confirm by contacting your domain registrar * your domain could be suspended for ...
This type of landing page is where we direct traffic for: * Lame Delegations * Account Overdue * Zombie Domains * Deactivated Domains LAME DELEGATIONS A lame delegation is a domain that is _not _in any ZoneEdit account yet it is still delegated...