Knowledgebase : Account Management
ZoneEdit now provides multiple methods to protecting your user account and everything within it. For maximum security, we recommend users enable a combination of the security features we currently provide: * 2-Factor Authentication * Access Contro...
If you would like to make bulk changes to your zone records or grab information in bulk,  you can do so using the UTILITIES link located within your ZoneEdit account: This tool will allow users to do the following in bulk: * Retrieve authorization/EP...
Domain Portfolios let you organize and view your domains through groupings, as well as the ability to share a selected portfolio with one other ZoneEdit user account. WHAT ARE PORTFOLIOS? Portfolios are like folders where domains can be grouped together...
Transferring your domain name from your current registrar to Zoneedit can fail for any one of a number of reasons. Transfers most often fail because the Whois information is incorrect or outdated. For example CIRA, the Canadian Internet Registration Aut...
NOTE: If you do not already have one, you can create a free ZoneEdit account HERE. [https://cp.zoneedit.com/signup/] To add credits to your ZoneEdit account, please do the following: 1. Log into your ZoneEdit account 2. Go to USER and then click on BU...
NOTE: Deleting domains from your ZoneEdit account does not mean that the domain’s registration automatically expires. Domains will need to go through their entire life cycle before the registration is completely expired. ZoneEdit users now have the abilit...
ZoneEdit users now have the ability to downgrade a domain name from a paid service to a free service. NOTE: Make sure your domain is eligible to downgrade and that you have a free slot available. In order to downgrade a domain, please do the following: ...
If you've forgotten your ZoneEdit account password, you can reset the password by going HERE [https://cp.zoneedit.com/support/reset_password.php]. Please note that you will eventually be asked to enter the answers to the 3 security questions specified wit...
ZoneEdit users now have the abilty to register .CA domains. A few things to note before you register a .CA domain: * .CA DOMAINS ARE SUBJECT TO THE CANADIAN PRESENCE REQUIREMENTS You _must_ be Canadian (or the Queen) in order to register .CA domains. N...
Transferring .CA domains is quite easy and much faster than transferring their .COM/.NET/.ORG counterparts (in fact they happen instantly once we submit the transfer request). It is simply a matter of obtaining your domains "auth code" from your _curren...
ZoneEdit users now have multiple ways in which they can manage the DNS Settings for a domain name.  Users can manage individual record types via the Domain Administration page: Users can also manage individual record types via the DNS Settings page: ...
Users have the ability to move a domain between ZoneEdit accounts through their control panel. This process is instantaneous, and will require the new username for the ZoneEdit account that the domain will be transferring to. Users should note that there ...
For us to provide a reverse lookup, our name servers need to have a delegation for the net-block (CDIR) in which that IP address resides. In most cases connectivity providers will not delegate blocks of their IP addresses to third party name servers, so y...
ZoneEdit now offers SSL certificates from RapidSSL.  Before deciding on what certificate to purchase, please strongly consider the types of validation methods that are required to secure a certificate. DOMAIN VALIDATED (DV): Inexpensive and very quick t...
ZoneEdit now allows its users to use our new Outbound SMTP feature called ZoneOut. To set this feature up, you'll want to do the following: 1. Log into your ZoneEdit account 2. Click on MANAGE for the domain you'd like to set up ZoneOut for 3. Under t...