Knowledgebase
2-Factor Authentication
Posted by Network Operations on 19 September 2018 01:40 PM

This feature requires that the user log in twice with the second login being an 'authentication token' that gets delivered to you either via Google Authenticator or email.

You can get Google Authenticator for Android HERE
You can get Google Authenticator for iOS HERE

Please note that if you get locked out of your account due to the 2nd Factor or recovery code being lost, compromised, or unavailable, the only way to get access is by contacting our support staff and providing the answers to your security questions.

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